ARMA-Madison

media release: "I Love Our Organization’s IM Policies,” said no one.

Lewis S Eisen, JD, CIP is the author of the international bestseller How to Write Rules that People Want to Follow: A guide to drafting respectful policies and directives, 3rd Ed. He combines his experience practicing law with 20 years of business consulting and 12 years' working in the federal government. Lewis shows people how to shift their organization’s policy writing culture from confrontational to cooperative, and his approach to drafting policies using respectful language has been adopted at organizations across the US, Canada, and Europe.