Bending Granite

Contributors Maury Cotter, Tom Mosgaller, Ben Reynolds and Michael Williamson discussing the book.

media release: Bending granite defies the laws of physics but not the limits of our imagination. Granite is rock — hard, solid, tough, resistant to change. Like granite, many of our most durable institutions today — government agencies, schools, businesses, healthcare facilities, community organizations — are designed not to bend easily but rather to do the same things over and over in predictable and orderly ways. They can become impervious to change, however, inflexible in the face of opportunities, better at creating floors, walls, and ceilings of policies, protocols, and standards than adapting to rapidly changing times and abandoning things that no longer work. The stories in Bending Granite are by difference makers who were passionate about their organizations and persistently and patiently nudged them forward day by day, one improvement at a time. No big bang, no instant pudding, no quick fixes here. Only through tending to purpose, processes, and people were they able to shape but not break the organizations they loved. Theirs are stories of change and continuous improvement.